Aged Care

Support at Home — live independently, for longer

Government-funded in-home aged care that helps older Australians stay safe, connected and independent in the home they love — delivered in partnership with Trilogy Care.

What is Support at Home?

A simpler way to get care at home

Support at Home is the Australian Government's in-home aged care program. Introduced in November 2025, it replaced the Home Care Packages and Short-Term Restorative Care programs with one streamlined system, giving older people more choice, clearer budgets and stronger support to remain living at home.

Once you're approved and funded, you choose a provider and agree on the mix of services that suit your needs. We work alongside Trilogy Care to deliver warm, reliable support — and you can adjust your services as your needs change.

8 levels
of ongoing funding, tailored to your assessed needs
Clinical care
such as nursing is fully funded by the government
65+
years (50+ for Aboriginal & Torres Strait Islander people)
What we can help with

Three types of in-home support

Clinical care

Health-focused support to keep you well at home — fully funded by the government.

Nursing care Allied health Wound & medication care

Independence supports

Everyday help that keeps you active, confident and socially connected.

Personal care Social support Community access

Everyday living

Practical help around the home so it stays comfortable and safe.

Cleaning & laundry Meal prep Gardening & transport
Short-term pathways

Extra support when things change

Restorative care

Short-term, goal-focused allied health support to help you rebuild strength, mobility and confidence after illness or injury — typically up to 12 weeks.

End-of-life care

Dedicated, compassionate support that allows people in their final months to remain at home, surrounded by comfort, dignity and the people they love.

Getting started

How to access Support at Home

1

Check eligibility

Contact My Aged Care on 1800 200 422 or apply online for an assessment.

2

Get assessed

An assessor discusses your needs and confirms the support you're approved for.

3

Choose a provider

When your funding comes through, choose Helping Hands and sign a service agreement.

4

Start your support

We agree on your mix of services and get started — adjusting anytime as needs change.

Thinking about aged care at home?

We'll help you understand Support at Home and make the transition simple — for yourself or a loved one.