A helping hand for anyone in need
Helping Hands Disability Care is a registered NDIS provider built on a simple idea — that great support comes from genuine relationships.
We treat every person as an individual — never a number — and build support around the life they want to live.
Support shaped by the people we serve
We started Helping Hands because we saw how much difference the right support makes — and how often people felt like just a number. We do things differently.
We take the time to understand each person, match them with support workers they click with, and back families with clear, reliable communication every step of the way.
To be a provider where everyone feels heard, whose employees are proud of who they work for — growing not just as a provider, but as a community of people helping each other.
To put participants first — listening to them, respecting their privacy, and developing support around them that promotes ongoing growth and independence.
Our values
Communication
Effective, two-way communication tailored to individual needs.
Trust
Build and honour trust; respect boundaries and the privilege of care.
Respect
Practise respect and kindness in every interaction.
Empathy
Understand the emotional and practical needs of individuals.
Individuality
Celebrate the unique needs and preferences of every person.
Collaboration
Foster shared satisfaction through understanding and teamwork.
Flexibility
Adapt to changing needs and routines while keeping clear boundaries.
Empowerment
Support people to act on their preferences and achieve their goals.
Compassion
Show care and understanding, especially in tough moments.
Integrity
Uphold discretion, honour commitments, never take trust for granted.
We're committed to serving communities right across Greater Brisbane — get in touch to check availability in your area.
Meet the team
The caring, qualified people behind Helping Hands.
Shantanu Lamichhane
8+ years in the NDIS sector specialising in complex care. Holds Master's degrees in Science and Management plus a Cert IV in Disability, and leads participant relationships and compliance.
Sudeep Poudel
6+ years in the NDIS with a Cert IV in Disability and a Bachelor of Accounting. Experienced supporting Autism, Prader-Willi syndrome and ADHD, and oversees systems and service delivery.
Subhawana Lamsal
A registered nurse with nearly a decade across Queensland Health, community and aged care. As Compliance Manager she oversees incident management, risk and care planning.
Kamala Poudel
7 years as an enrolled nurse in community and aged care. Develops individualised care plans and builds staff rosters around each participant's needs and preferences.